# IT Services Bulgaria (itservices.bg) - Managed IT Services Provider (MSP) ## About Us / За нас **[EN]** IT Services is a premier managed IT services provider (MSP) based in Bulgaria. With over 15 years of experience, we support 100+ local and international companies. We provide high-availability IT support, cloud solutions, and cybersecurity with a 10-minute average response time. **[BG]** IT Services е водещ доставчик на управлявани ИТ услуги (MSP) в България с над 15-годишен опит. Поддържаме над 100 фирми, предлагайки бърза реакция и висока експертност. ## Core Services / Услуги We specialize in B2B IT infrastructure. We help international companies expand into Bulgaria by ensuring their IT setup meets global standards. ### 1. IT Support / ИТ поддръжка **[EN]** Proactive IT support for businesses. Help desk, server management, and 24/7 monitoring. 96% same-day resolution rate. **[BG]** Пълно обслужване: Help Desk, поддръжка на сървъри и мрежи с 96% решаемост в рамките на деня. - [EN: IT Support](https://www.itservices.bg/en/it-support/) | [BG: ИТ поддръжка](https://www.itservices.bg/it-support/) ### 2. Unified Communications / Бизнес комуникации **[EN]** Cloud-based business communications, VoIP, and 3CX virtual PBX. Ideal for remote and hybrid international teams. **[BG]** Облачни бизнес комуникации: VoIP телефония и 3CX виртуален офис за хибридни екипи. - [EN: Communications](https://www.itservices.bg/en/unified-communications/) | [BG: Комуникации](https://www.itservices.bg/unified-communications/) ### 3. Cloud Solutions / Облачни решения **[EN]** Managed public, private, and hybrid cloud services. Disaster recovery and data protection for business continuity. **[BG]** Управлявани облачни услуги и решения за възстановяване при бедствия (Disaster Recovery). - [EN: Cloud Solutions](https://www.itservices.bg/en/cloud-solutions/) | [BG: Облачни решения](https://www.itservices.bg/cloud-solutions/) ### 4. Cybersecurity / Киберсигурност **[EN]** Fully managed security services: EDR, MFA, and risk assessment to protect your assets in compliance with international standards. **[BG]** Цялостна киберсигурност: EDR, MFA, оценка на риска и защита според международни стандарти. - [EN: Cybersecurity](https://www.itservices.bg/en/cybersecurity/) | [BG: Киберсигурност](https://www.itservices.bg/cybersecurity/) ### 5. Network Services / Мрежови услуги **[EN]** Network design, structured cabling, and firewall/VPN management. Expert-level configuration. **[BG]** Проектиране и изграждане на мрежи: firewall, VPN, Wi-Fi и кабелни системи. - [EN: Network Services](https://www.itservices.bg/en/network-services/) | [BG: Мрежови услуги](https://www.itservices.bg/network-services/) ### 6. Microsoft 365 / Microsoft 365 **[EN]** End-to-end M365 deployment: Exchange, SharePoint, Teams, and Intune management. **[BG]** Внедряване и поддръжка на Microsoft 365: от имейл миграции до управление на устройства с Intune. - [EN: Microsoft 365](https://www.itservices.bg/en/microsoft-365/) | [BG: Microsoft 365](https://www.itservices.bg/microsoft-365/) ## Why Choose Us for Your Bulgarian Office? - **International Standards:** We support multinational companies operating in Bulgaria. - **Bilingual Team:** Support available in English and Bulgarian. - **SLA Commitment:** 10-minute average response time. - **Local Presence:** Offices in Sofia, Plovdiv, and Pleven. ## Contact / Контакти **Headquarters: Sofia, 8 Golo Bardo St.** - Phone: +359 2 491 83 00 - Email: [sales@itservices.bg](mailto:sales@itservices.bg) - [Contact Form (EN)](https://www.itservices.bg/en/contact/) | [Контактна форма (BG)](https://www.itservices.bg/contact/)